Assistant Practice Manager

HAMPTONS OFFICE - EAST HAMPTON

Fulltime Position

Rejuvenation Health is different. Our goal is whole body health focusing on the diagnosis and treatment of root causes of underlying health conditions. We are looking for individuals who are passionate about health and wellness and want to join a dynamic team ready to make a difference. Our mission is to become synonymous with the principles of biologic dentistry — a philosophy of care that recognizes and respects each patient’s UNIQUE AND INHERENT ABILITY to self-regulate and heal.

Job Description

Rejuvenation Health is looking for an Assistant Practice Manager dedicated to delivering exceptional customer service and supporting our Brand Principles. This role collaborates with management and clinical staff in personalizing care for our clients, aiming to revolutionize dentistry and create highly anticipated dental wellness experiences.

Responsibilities

Maintaining a strong understanding of insurance and schedule management.
Handling and presenting financial information.
Providing constructive non-clinical feedback to the clinical team.
Organizing specialty days (ortho and oral surgery) at the office.
Overseeing and ordering shipments.
Optimizing scheduling for clinic performance.
Collaborating with patient experience and revenue cycle teams.
Managing patient retention through outbound calls for unscheduled treatment.
Supporting Office Manager in daily operational tasks and inventory management.
Implementing guest-centric standard operating procedures with the Studio Manager.
Welcoming and ensuring guest comfort at the clinic.
Delivering consistent high-quality service and hospitality in-clinic, via email, or phone.
Work with the entire Clinical Team to enhance operations for a better guest experience.
Supervising front desk staff, including hiring, training, coaching, and evaluations.
Maintaining an in-depth knowledge of our expanding range of products and services.

Qualifications

Three years of exceptional customer service experience in healthcare, retail, hotels, or related fields.
Strong problem-solving skills.
Strong communication skills and ability to collaborate with diverse teams.
Positive, proactive attitude.
Proficient multitasking skills.
Demonstrated organizational and leadership capabilities.
Preferred experience in treatment planning.
Flexibility to work varied schedules, including early mornings, late evenings, holidays, and weekends.
Prior experience in schedule creation and management.
Proficiency in Google Suite (strongly preferred).
Associate’s or Bachelor’s Degree in healthcare, hospitality, or related field (preferred).

Equal Opportunity for all

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Competitive Salary

Pay Range: $95,000 – $150,000

Benefits

Medical, dental, and vision

401(k)

with a 4% match

Insurance

Life and disability coverage

Time off

Two weeks vacation and company holidays

(CE) Credits

Continuing Education

Send résumé and cover letter to:
careers@rejuv-health.com